Frequently Asked Questions

Step 1: Order Online Select your appliance and complete your purchase through our secure online system.

Step 2: Take Your Impressions We’ll ship a simple at-home impression kit with easy-to-follow instructions.

Step 3: Return Your Kit Use the prepaid shipping label included to send your impressions back to our lab.

Step 4: We Handcraft Your Appliance Our technicians custom-build your device to match your unique anatomy with precision.

Step 5: Receive Your Finished Product Most appliances ship within 2  weeks after we receive your impressions.

Need help? A real lab technician is available to assist you at any step.

We’re a professional dental lab with more than 12 years of experience. Dentists rely on labs like ours every day — and now we ship the same high‑quality work directly to you. By removing the middleman, you get expert craftsmanship at a fraction of the traditional cost, without compromising on quality.

Our impression kits include clear written instructions.

If you’d like extra help, just reach out. A technician can review your photos or video to ensure your impressions are accurate or if you will need to retake them

Production begins as soon as we receive your impressions, and most appliances are finished within 2 weeks. Orders are then shipped through USPS or UPS.

Delivery typically takes 2–5 business days, depending on your location.

You can reach us at 580‑713‑8602 or LabTech@impressdental.online . We respond within 24 hours, and a technician is always available to help you.

Snap on Veneers typically last 5–7 years, depending on how often you use them and how well they’re cared for.

Night guards typically last 1–3 years, depending on how often you use them and how well they’re cared for.

Yes. Impress Dental Lab does make custom sports mouth guards. Our guards are crafted for maximum protection, comfort, and breathability, offering a far superior fit compared to store‑bought boil‑and‑bite options.

• Rinse it after eating or wearing
• Brush gently with a soft toothbrush and mild soap
• Soak overnight in a cleaning solution, if recommended for your appliance
• Avoid hot water, toothpaste, or harsh chemicals
• Store it in its case when not in use

If your appliance breaks or doesn’t fit properly, we’ve got you covered. Every order includes a 30‑day warranty for cracks, breaks, or issues with fit.

During that period, adjustments are completely free — just reach out, and we’ll send a prepaid return label and take care of the repair right away.

Yes — you can get a replacement. Once we have your impressions Uploaded in a Digital file, we can remake your appliance anytime without sending a new kit.